Privacy Policy

Last Updated: November 2025

Clarity Counseling (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and disclose information. This Privacy Policy and No Surprises Act Notice outlines our practices in compliance with HIPAA, Virginia state law, and federal regulations.

Privacy Policy
Clarity Counseling operates outpatient therapy centers in Gainesville, Reston, Ashburn, and Midlothian, Virginia. Our services are designed for clients within the U.S., including occasional consultations across state lines. By accessing our website (www.ClarityCounselingVA.com) or engaging in our services, you agree to this Privacy Policy.

Information We Collect
- Personal information: name, address, phone number, email address, and demographic details.
- Health information: therapy history, treatment notes, and mental health-related data shared voluntarily.
- Insurance and billing details: insurer name, policy number, and payment information.
- Website data: IP address, browser type, and pages visited (via cookies or analytics tools).
- Communication: messages, forms, or emails submitted through our website or contact channels.

How We Use Information
We use your information to:
- Provide and coordinate mental health services.
- Manage scheduling, billing, and insurance claims.
- Respond to inquiries and send updates or newsletters (if opted in).
- Improve our website and service quality.
- Comply with legal and ethical obligations under HIPAA and Virginia law.

Information Sharing and Disclosure
Your information is kept confidential and will not be sold. We may share limited data with:
- Third-party vendors (billing, scheduling, analytics) bound by confidentiality agreements.
- Insurers or payers as necessary for claims.
- Regulatory or legal authorities if required by law.
- Other providers with your written consent.

Cookies and Website Analytics
Our website may use cookies to enhance user experience. You can disable cookies in your browser, though some site features may not function optimally.

Data Security
We maintain administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we adhere to HIPAA and industry standards to minimize risks.

Your Rights
You may:
- Request access or corrections to your information.
- Withdraw consent or request deletion (subject to record retention laws).
- Opt out of marketing communications.
Requests can be submitted to: claritycounselingva@gmail.com

Children’s Privacy
Our services include care for minors only with parental or guardian consent. We do not knowingly collect information from minors without authorization.

Changes to This Policy
We may update this policy periodically to reflect new regulations or internal practices. The updated date will appear at the top of this page.

Contact Information
Clarity Counseling
Email: claritycounselingva@gmail.com
Phone: 571-318-9141
Address: 7150 Heritage Village Plaza, Unit 201 Gainesville, VA 20155